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Case Study - Jess in Kenmore

Cost Effective Solution to Leaking Taps

The Job

Jess lives in Kenmore, Brisbane, with her family of three. She recently got an unwelcome surprise when her bath started leaking in the wall through to underneath the house. Jess engaged Conrad Martens Plumbing & Hot Water to help her find a solution. Jess’ main priority was to find a fast, cost-effective fix that looked tidy. See how the innovative Quoss Reno Transformer solved the problem and added a modern touch to their bathroom.



Conrad Martins Plumbing


The Fix: Quoss Reno Transformer - Liberty Bath Tap





Old Taps
New Tap

Figure 1: The Bath Shower Combination and Existing Tapware

Figure 2 The Quoss Reno Transformer installed in place of the bath taps


After investigating, it was found that the pipework inside the wall behind the bath spout had failed.  This is typically a costly fix and requires breaking the wall, replacing the pipes inside and re-waterproofing and tiling the wall. Lucky for Jess, Quoss’ innovative technology has solved this problem with a product called a Reno Trasformer.

Here's a brief video to explain how this works – Link to Video


The ease and cost-effectiveness of using a transformer product appealed to Jess and ensured the family was able to get the bath up and running quickly. Also, the look of the mixer tap was appealing and help to modernise the bathroom.


This exceeded all Jess’ expectations by providing a cost-effective fix to the problem and adding a modern touch to their bathroom.



Liberty 2 (BTM005)


Product Description:

Modern bath/laundry mixer

Replaces wall-mounted bath/laundry taps

180° swivel function

Key Features:

Retrofits onto existing plumbing fixtures

No extra work involved, such as plumbing or knocking down wall




Conrad Martens Plumbing


Conrad Martens Plumbing & Hot Water are Brisbane Maintenance Plumbing and Hot Water Specialists. Here’s a little bit about us:

  • Same-day service - we attend to over 99% of jobs on the same day.
  • Experience – Over 40 years in business servicing the Brisbane area.
  • The Best Price, Service and Advice – We believe in fair pricing, quality service and understandable advice.
  • Making it easy – Our friendly team are here to help you and make your experience as easy as possible, from start to finish.
  • Reliable & Respectful – We answer the phone when you call, arrive on time and leave your home clean and tidy.
  • Local & Family Operated – Spanning three generations. 80% of our jobs are for repeat customers.


For The Best Price, Service & Advice in Brisbane, Call 07 3878 4444

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